We do not accept returns. We only allow exchanges under certain conditions.
EXCHANGE
We offer exchanges only within 7 days after delivery. If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exchange charges of Rs.150 will apply per item exchanged, which will be deducted from your total order value.
REFUNDS
No bank refunds will be issued.
In the case of defective or damaged products, please contact us immediately for assistance. We may request photographic evidence of the defect before authorizing an exchange.
Get in Touch
9888759090
downalley.india@gmail.com
Indiaxis International Ayali Kalan, Ludhiana, Punjab - 142027